Iterable Status

All Systems Operational

Web Application Operational

API Operational

Email Sending Operational

Email Links Operational

Workflows Operational

Push Sending Operational

SMS Sending Operational

System Webhooks Operational

Analytics Processing Operational

List Upload Operational

User Updates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Latency

Fetching

Links API Success Rate

Fetching

Links Latency

Fetching

Message Sending API Latency

Fetching

User Update and Track API Latency

Fetching

Past Incidents

Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

Timeout errors on links

Resolved - The ingestion lag has fully caught up and there are no further delays. Thank you for your patience as we worked through this today. If you have any questions or concerns please contact us at support@iterable.com.
Nov 4, 16:04 PST

Monitoring - Our links timeout issue has fully stabilized and ingestion delay is also recovering. We anticipate the ingestion to catch up in about an hour. Next update by 4:30 PST.
Nov 4, 15:24 PST

Identified - Our engineering team has mitigated the errors for API and links. Investigation on the root cause is ongoing. A subset of users have also reported ingestion delays and our team is investigating this further. We’ll provide the next update by 3:15pm PST.
Nov 4, 14:12 PST

Investigating - We are currently experiencing a high number of error in internal systems, including our link redirecting service. Clicks on links will generate an error page. Our engineering team is currently investigating a root cause. Next update by 2pm PST.
Nov 4, 13:00 PST