Iterable Status

All Systems Operational

Web Application Operational

API Operational

Email Sending Operational

Email Links Operational

Workflows Operational

Push Sending Operational

SMS Sending Operational

System Webhooks Operational

Analytics Processing Operational

List Upload Operational

User Updates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Latency

Fetching

Links API Success Rate

Fetching

Links Latency

Fetching

Message Sending API Latency

Fetching

User Update and Track API Latency

Fetching

Past Incidents

Aug 26, 2019

No incidents reported today.

Aug 25, 2019

No incidents reported.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

Google Authentication Issues

Resolved - Google Authentication has returned to normal functionality, and can once again be used to log into Iterable.
Aug 19, 12:56 PDT

Identified - Google Authentication continues to experience issues, so you may have difficulty logging into Iterable or other sites that rely on Google Authentication.
Aug 19, 11:55 PDT

Investigating - Google Authentication is currently experiencing issues, so you may have difficulty logging into Iterable with that method.
Aug 19, 11:33 PDT

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

Data Ingestion Delays

Resolved - We have not seen any further ingestion delays. The root cause has been identified as an error in a code deployment this morning, and the engineering team is working on adding additional tests to ensure that this error is caught in the future. Thank you for your patience.
Aug 13, 16:30 PDT

Update - We are no longer experiencing any ingestion delays. We are continuing to monitor to make sure that the delay does not return.
Aug 13, 13:50 PDT

Monitoring - Our engineering team has implemented a fix for this issue, and the delay is starting to subside. We are monitoring to ensure that delay does not begin to accumulate again. Next update at 1:30pm PDT.
Aug 13, 12:31 PDT

Identified - Our engineering team has identified the issue and is working on a code fix to resolve it. Next update at 12:50pm PDT.
Aug 13, 11:43 PDT

Update - We are continuing to investigate the cause of the ingestion delay. Next update at 11:50am PDT.
Aug 13, 10:54 PDT

Investigating - We are currently experiencing delays with data ingestion of up to 40 minutes. It is impacting event tracking, user updates, and CSV uploads. Our engineering team is working diligently to resolve this issue. Next update by 10:50am PDT.
Aug 13, 09:48 PDT

Aug 12, 2019

No incidents reported.