Iterable Status

All Systems Operational

Web Application Operational

API Operational

Email Sending Operational

Email Links Operational

Workflows Operational

Push Sending Operational

SMS Sending Operational

System Webhooks Operational

Analytics Processing Operational

List Upload Operational

User Updates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Latency

Fetching

Links API Success Rate

Fetching

Links Latency

Fetching

Message Sending API Success Rate

Fetching

Message Sending API Latency

Fetching

User Update and Track API Latency

Fetching

Past Incidents

Sep 21, 2018

No incidents reported today.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

Events/track API calls delayed

Resolved - After monitoring the API calls we can confirm that a resolution has been reached. All functions are back to normal. We appreciate your patience during this incident and please don’t hesitate to reach out to us via Support or your CSM
Sep 14, 02:35 UTC

Monitoring - The engineering team has identified the issue and API processing is back to normal. We will continue to monitor this issue and update this incident's status to resolved when we are certain we have fixed the problem
Sep 14, 01:03 UTC

Update - The engineering team implemented a change that has the amount of errors steadily declining. The root cause of the issue is still under investigation. The next update will be before 6 PM PDT.
Sep 14, 00:04 UTC

Investigating - Our internal monitoring is showing that API calls to the events/track endpoint are returning timeout error codes, but are actually processing, albeit slowly. The engineering team is investigating and working to identify a root cause. Next update: 5:15pm Pacific Time.
Sep 13, 23:05 UTC

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.