Iterable Status

All Systems Operational

Web Application Operational

API Operational

Email Sending Operational

Email Links Operational

Workflows Operational

Push Sending Operational

SMS Sending Operational

System Webhooks Operational

Analytics Processing Operational

List Upload Operational

User Updates Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Latency

Fetching

Links API Success Rate

Fetching

Links Latency

Fetching

Message Sending API Success Rate

Fetching

Message Sending API Latency

Fetching

User Update and Track API Latency

Fetching

Past Incidents

Oct 18, 2018

No incidents reported today.

Oct 17, 2018

Slow email sends and workflow processing

Resolved - We haven't seen any further issues with email sends or workflow processing, so we're going to close this incident. As always, you can open a ticket with us at support@iterable.com if you see anything else unusual. Thank you for your patience.
Oct 17, 22:23 UTC

Monitoring - We're no longer seeing email delays, and workflows are also progressing normally. We will continue to monitor the situation.
Oct 17, 19:51 UTC

Investigating - We've had reports from some customers about email sends (including proofs) taking longer than expected, as well as workflows processing slowly. Our engineering team is looking at both issues right now, and we'll provide another update by 1:15pm.
Oct 17, 19:30 UTC

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

Database maintenance.

Completed - The scheduled maintenance has been completed.
Oct 4, 04:01 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 4, 03:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 03:08 UTC

Scheduled - We will be performing a brief database maintenance that may require downtime in order to promote our current replica to a primary. We expect this process to be very brief, however we are making sure we plan for possible issues that may arise from the changes. There is no risk of data loss, however the web site, and workflow functionality might become unavailable during this outage.
Oct 3, 00:24 UTC