All Systems Operational
Web Application ? Operational
API ? Operational
Email Sending ? Operational
Email Links ? Operational
Workflows ? Operational
Push Sending Operational
SMS Sending Operational
System Webhooks Operational
Analytics Processing ? Operational
List Upload ? Operational
User Updates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web App Latency
Fetching
Links Latency
Fetching
Links API Success Rate
Fetching
Past Incidents
Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:01 PDT
Scheduled - At 8:00pm PDT on June 29th, we will be pausing data ingestion for our catalog service for four hours, to allow our engineers to make some required upgrades focused on data security. Newly added catalog data won’t be available for campaigns or queries until the end of the maintenance window. Regular data ingestion via API and CSV will be unaffected. Campaigns, workflows, message sending and the web UI will also be unaffected.
Jun 15, 17:12 PDT
Jun 29, 2020
Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020
Resolved - The API errors have all been resolved and we will continue to monitor the system. If you have any questions about this incident please don't hesitate to reach out to your account manager directly or to support@iterable.com.
Jun 25, 16:41 PDT
Monitoring - The fix has finished being deployed and API error rates have recovered. We will continue to monitor the system. Next update will be at 4:30 PM PDT.
Jun 25, 15:25 PDT
Identified - Our team has identified the root cause of the api errors and are in the process of deploying a fix. Error rates are continuing to decrease and we will continue monitoring the situation. Next update at 3:30 PM PDT
Jun 25, 14:54 PDT
Investigating - Currently our system is experiencing high api error rates. This is impacting all high traffic endpoints system wide such as userUpdates, eventTracks, subscribes and more. Our engineering team is still investigating the root cause and we will provide an update at 2:45 PM PDT
Jun 25, 14:13 PDT
Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

Jun 21, 2020

No incidents reported.

Jun 20, 2020

No incidents reported.