The workflow issue has been resolved, and workflows should be processing as expected. Thank you for your patience. If you have questions please reach out to email@example.com
Oct 2, 15:48 PDT
We have identified the root cause of the issue and are implementing fixes to mitigate delayed workflow processing. At this time, some workflows are still delayed, but processing. We will continue to monitor this. If you have any questions please reach out to firstname.lastname@example.org
. Next update by 3:30PM PDT.
Oct 2, 14:26 PDT
We've taken actions upon the root cause of the issue, and workflows are slowly processing. We will continue to monitor this. If you have any questions please reach out to email@example.com
. Next update at 1 PM PDT.
Oct 2, 12:04 PDT
We've identified a subset of our workflow infrastructure that's most heavily affected, and are focusing our attention on reducing the delay as quickly as possible. The next update at 12PM PDT.
Oct 2, 11:06 PDT
Investigation of the issues associated with workflows continues. The next status update will be at 11 AM PDT.
Oct 2, 10:02 PDT
A subset of customers may be experiencing delays involving workflow processing and related campaigns due to users becoming stuck in workflows. Our engineering team is currently working on fixing the users that are currently stuck. Next Update at 10 AM PDT
Oct 2, 08:59 PDT