All Systems Operational
Web Application ? Operational
API ? Operational
Email Sending ? Operational
Email Links ? Operational
Workflows ? Operational
Push Sending Operational
SMS Sending Operational
System Webhooks Operational
Analytics Processing ? Operational
List Upload ? Operational
User Updates ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web App Latency
Fetching
Links API Success Rate ?
Fetching
Links Latency
Fetching
Message Sending API Latency
Fetching
User Update and Track API Latency ?
Fetching
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - The ingestion lag has fully caught up and there are no further delays. Thank you for your patience as we worked through this today. If you have any questions or concerns please contact us at support@iterable.com.
Nov 4, 16:04 PST
Monitoring - Our links timeout issue has fully stabilized and ingestion delay is also recovering. We anticipate the ingestion to catch up in about an hour. Next update by 4:30 PST.
Nov 4, 15:24 PST
Identified - Our engineering team has mitigated the errors for API and links. Investigation on the root cause is ongoing. A subset of users have also reported ingestion delays and our team is investigating this further. We’ll provide the next update by 3:15pm PST.
Nov 4, 14:12 PST
Investigating - We are currently experiencing a high number of error in internal systems, including our link redirecting service. Clicks on links will generate an error page. Our engineering team is currently investigating a root cause. Next update by 2pm PST.
Nov 4, 13:00 PST