We are no longer seeing reports of delays with email sending, and we feel comfortable moving this over to resolved. If you continue to see any issues please reach out to the Iterable Support Team by emailing support@iterable.com.
Posted Aug 05, 2019 - 12:02 PDT
Monitoring
Our team has reported that they have deployed a fix to help alleviate delayed email sending, and shortly after the deployment, our email queues were able to catch up to normal sending speed. Clients that have reported the issue are now seeing emails send as expected, though we are going to keep the status to Monitoring for the time being. Next update at 3PM EDT.
Posted Aug 05, 2019 - 11:02 PDT
Identified
Our team has let us know that the email sends are starting to recover, and our team is implementing fixes to help alleviate the issue. Next update will be at 2PM EDT.
Posted Aug 05, 2019 - 10:07 PDT
Investigating
We are currently experiencing delays with Email sends, and our team is actively looking into the issue. We currently have reports of email proofs and email sends being delayed. Next update will be at 1PM EDT.