High failure rate - workflow
Incident Report for Iterable
Resolved
As of 04:15 (PST), we continue to see users entering workflows. If you have any questions, please contact your CSM Support.
Posted Nov 16, 2021 - 05:38 PST
Monitoring
Engineers have implemented a fix allowing users to enter workflows, including those that were not triggered at the time.
Posted Nov 16, 2021 - 04:49 PST
Investigating
Engineering have been alerted of a high failure rate with workflows and are looking into this. This is resulting to users failing to enter workflows. Update will be at 04:45
Posted Nov 16, 2021 - 04:16 PST
This incident affected: Cluster 6 (Workflow Processing), Cluster 15 (Workflow Processing), Cluster 13 (Workflow Processing), Cluster 21 (Workflow Processing), Cluster 17 (Workflow Processing), Cluster 5 (Workflow Processing), Cluster 18 (Workflow Processing), Cluster 16 (Workflow Processing), Cluster 12 (Workflow Processing), Cluster 10 (Workflow Processing), Cluster 8 (Workflow Processing), Cluster 19 (Workflow Processing), Cluster 14 (Workflow Processing), Cluster 9 (Workflow Processing), Cluster 20 (Workflow Processing), and Cluster 11 (Workflow Processing).