We have continued to monitor the webApp and there have been no further issues regarding webApp access since the engineering fix was deployed. If you have any follow up questions please reach out to support@iterable.com or contact your account manager.
Posted May 08, 2023 - 14:09 PDT
Monitoring
Our engineering team has deployed a fix and we have confirmed access is now available to the Iterable webApp for all users. We will continue to monitor for the next 30 minutes to make sure there are no further issues before resolving the status page.
Posted May 08, 2023 - 13:32 PDT
Investigating
We are investigating reports that the Iterable webApp is inaccessible for multiple clients when trying to log in. Our engineering team is investigating. There is no impact to campaign sends, Journeys, or other webApp production functionality. This is strictly an issue with access to the website. Next update at 1:30 PM PST.