Monday, September 11 - Scheduled database maintenance
Scheduled Maintenance Report for Iterable
The scheduled maintenance has been completed.
Posted Sep 12, 2023 - 00:00 PDT
In progress
Engineering has completed majority of scheduled work of this maintenance and will continue additional scheduled maintenance during the our October 16, 2023 window. We will send out further communications closer to October 16th
Posted Sep 11, 2023 - 22:30 PDT
We will be undergoing scheduled maintenance during this time.
Posted Sep 08, 2023 - 13:50 PDT
Monday, September 11th, starting at 10:30PM PDT for up to 90 minutes

These scheduled maintenance windows are necessary to ensure the optimal performance and security of our systems, which is of utmost importance to continue to provide you with secure and reliable service. You can find more details below.

September 11, 2023 Maintenance Window Between 10:30 PM PDT and 12:00 PDT

During this maintenance window, users will be paused from entering into journeys. More details below:

* Any users currently in a journey will be unaffected and move through the journey as expected.
* New users triggered into a journey during the maintenance window will be held in the start tile until the maintenance is complete, including transactional notifications sent through journeys. After completion, they will move through as expected.
* Any users who would be exited from a journey due to Exit Rules will be queued up to exit, but they won’t exit the journey until completion of the maintenance.
* All other services, including the send services for other campaigns, will remain operational without any disruptions.
Posted Sep 11, 2023 - 22:30 PDT
This scheduled maintenance affected: Global Web Application, Cluster 5 (Workflow Processing), Cluster 6 (Workflow Processing), Cluster 8 (Workflow Processing), Cluster 9 (Workflow Processing), Cluster 10 (Workflow Processing), Cluster 11 (Workflow Processing), Cluster 12 (Workflow Processing), Cluster 13 (Workflow Processing), Cluster 14 (Workflow Processing), Cluster 15 (Workflow Processing), Cluster 16 (Workflow Processing), Cluster 17 (Workflow Processing), Cluster 18 (Workflow Processing), Cluster 19 (Workflow Processing), Cluster 20 (Workflow Processing), Cluster 21 (Workflow Processing), Cluster 22 (Workflow Processing), and Cluster 23 (Workflow Processing).