Partial Degraded User Update and Analytics Processing

Incident Report for Iterable

Resolved

This issue has been resolved.
Posted Jan 05, 2018 - 08:01 PST

Monitoring

A fix has been implemented and our team is monitoring the system.
Posted Jan 04, 2018 - 21:40 PST

Identified

We have identified the root cause of the issue and are currently working on a fix.
Posted Jan 04, 2018 - 16:30 PST

Investigating

User updates and campaign analytics are delayed in processing for some customers.
Posted Jan 04, 2018 - 13:22 PST