Data Ingestion Delays

Incident Report for Iterable

Resolved

The remaining workflow delay has fully caught up and there are no further delays. Thank you for your patience as we worked through this today. If you have any questions or concerns please contact us at support@iterable.com.

Posted Jul 26, 2019 - 20:03 PDT

Monitoring

The ingestion delay has cleared up. Only workflow processing is currently delayed. Next update by 8pm PDT.

Posted Jul 26, 2019 - 18:26 PDT

Investigating

We are currently experiencing noticeable delays with data ingestion, primarily with workflow processing. It is also impacting campaign sends, user updates, and CSV uploads. Our engineering team is working diligently to resolve this issue. Next update by 6:30 PDT.

Posted Jul 26, 2019 - 17:30 PDT