All systems are fully operational and no further ingestion issues have been noted.
Posted Dec 23, 2019 - 17:59 PST
Monitoring
Our team has implemented a fix and the ingestion delay is now caught up. Both user update and event track api calls are processing as expected. We will continue monitoring to make sure there are no further issues. Next update at 6 pm PDT
Posted Dec 23, 2019 - 16:48 PST
Update
Ingestion delays are still being experienced by a small subset of customers and continue to delay both user update and event track api calls. Our team continues to investigate and the next update will be at 5 pm PDT
Posted Dec 23, 2019 - 16:23 PST
Investigating
Currently a subset of customers are experiencing an ingestion delay for both user update and event track api calls. No data is being dropped. Our engineering team is continuing to investigate the root cause. Next update be at 4 pm PDT