Our engineering team has verified all clusters are operational. The issue is now resolved. Should you experience issues, please contact support at support@iterable.com.
Posted Jun 07, 2023 - 12:09 PDT
Monitoring
The affected clusters have recovered from ingestion lag. The incident is now in monitoring state. Should you experience issues, please contact support.
Posted Jun 07, 2023 - 09:10 PDT
Investigating
Engineering has received alerts for ingestion lag on clusters C5, C6, C9, C11-C19, C21-C22, and C24-C25. Engineering is currently investigating the ingestion lag increase.
Posted Jun 07, 2023 - 08:01 PDT
This incident affected: Cluster 5 (Workflow Processing, List Uploads), Cluster 6 (Workflow Processing, List Uploads), Cluster 9 (Workflow Processing, List Uploads), Cluster 11 (Workflow Processing, List Uploads), Cluster 12 (Workflow Processing, List Uploads), Cluster 13 (Workflow Processing, List Uploads), Cluster 14 (Workflow Processing, List Uploads), Cluster 15 (Workflow Processing, List Uploads), Cluster 16 (Workflow Processing, List Uploads), Cluster 17 (Workflow Processing, List Uploads), Cluster 18 (Workflow Processing, List Uploads), Cluster 19 (Workflow Processing, List Uploads), Cluster 21 (Workflow Processing, List Uploads), and Cluster 22 (Workflow Processing, List Uploads).