Our engineering team has verified all clusters are operational. The issue is now resolved. Should you experience issues, please contact support at support@iterable.com.
Posted Jun 07, 2023 - 12:09 PDT
Monitoring
The affected clusters have recovered from ingestion lag. The incident is now in monitoring state. Should you experience issues, please contact support.
Posted Jun 07, 2023 - 09:10 PDT
Investigating
Engineering has received alerts for ingestion lag on clusters C5, C6, C9, C11-C19, C21-C22, and C24-C25. Engineering is currently investigating the ingestion lag increase.
Posted Jun 07, 2023 - 08:01 PDT
This incident affected: Cluster 5 (Journey Processing, List Uploads), Cluster 6 (Journey Processing, List Uploads), Cluster 9 (Journey Processing, List Uploads), Cluster 11 (Journey Processing, List Uploads), Cluster 12 (Journey Processing, List Uploads), Cluster 13 (Journey Processing, List Uploads), Cluster 14 (Journey Processing, List Uploads), Cluster 15 (Journey Processing, List Uploads), Cluster 16 (Journey Processing, List Uploads), Cluster 17 (Journey Processing, List Uploads), Cluster 18 (Journey Processing, List Uploads), Cluster 19 (Journey Processing, List Uploads), Cluster 21 (Journey Processing, List Uploads), and Cluster 22 (Journey Processing, List Uploads).