Ingestion stoppage

Incident Report for Iterable

Resolved

We are no longer seeing issues with ingestion and are marking this incident as resolved. If you have any follow-up questions please reach out to your CSM or email support@iterable.com.

Posted Jan 24, 2022 - 09:04 PST

Monitoring

Engineering team have restarted the services for Web UI , APIs and event to pick up the data.

Posted Jan 24, 2022 - 05:59 PST

Investigating

Ingestion stoppage. Engineers have identified an issue and are working to fix the issue. Next update by 06:00 PST

Posted Jan 24, 2022 - 05:30 PST

This incident affected: Cluster 5 (List Uploads), Cluster 6 (List Uploads), Cluster 8 (List Uploads), Cluster 9 (List Uploads), Cluster 10 (List Uploads), Cluster 11 (List Uploads), Cluster 12 (List Uploads), Cluster 13 (List Uploads), Cluster 14 (List Uploads), Cluster 15 (List Uploads), Cluster 16 (List Uploads), Cluster 17 (List Uploads), Cluster 18 (List Uploads), Cluster 19 (List Uploads), Cluster 20 (List Uploads), and Cluster 21 (List Uploads).