Ingestion stoppage

Incident Report for Iterable

Resolved

We are no longer seeing issues with ingestion and are marking this incident as resolved. If you have any follow-up questions please reach out to your CSM or email support@iterable.com.

Posted Jan 24, 2022 - 09:04 PST

Monitoring

Engineering team have restarted the services for Web UI , APIs and event to pick up the data.

Posted Jan 24, 2022 - 05:59 PST

Investigating

Ingestion stoppage. Engineers have identified an issue and are working to fix the issue. Next update by 06:00 PST

Posted Jan 24, 2022 - 05:30 PST

This incident affected: Cluster 13 (List Uploads), Cluster 9 (List Uploads), Cluster 20 (List Uploads), Cluster 19 (List Uploads), Cluster 21 (List Uploads), Cluster 11 (List Uploads), Cluster 8 (List Uploads), Cluster 12 (List Uploads), Cluster 14 (List Uploads), Cluster 17 (List Uploads), Cluster 15 (List Uploads), Cluster 18 (List Uploads), Cluster 10 (List Uploads), Cluster 6 (List Uploads), Cluster 5 (List Uploads), and Cluster 16 (List Uploads).