Partial degraded system performance and email send outage

Incident Report for Iterable

Resolved

This incident has been resolved.

Posted Jan 17, 2018 - 23:21 PST

Monitoring

A fix has been implemented and we are monitoring the system.

Posted Jan 17, 2018 - 22:48 PST

Identified

We are aware of an issue that is affecting the app's performance and email sends for some customers. We have identified the cause and are now working to resolve it.

Posted Jan 17, 2018 - 22:15 PST

Investigating

We are aware of an issue that is affecting the app's performance and email sends for some customers. We are working to identify the root cause of the issue.

Posted Jan 17, 2018 - 21:33 PST