ingestion delays on c22

Incident Report for Iterable

Resolved

Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.

Posted Jan 13, 2025 - 17:03 PST

Monitoring

Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.

Posted Jan 13, 2025 - 16:30 PST

Update

Ingestion backlogs on c22 are shrinking due to the deployed fix.
Next update by 4:30PST.

Posted Jan 13, 2025 - 15:32 PST

Identified

Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours.
This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page.
Next update by 3:30PST.

Posted Jan 13, 2025 - 14:41 PST

This incident affected: Cluster 22 (User Updates, List Uploads).