Iterable Auth service degraded

Incident Report for Iterable

Resolved

Our login service has recovered and app.iterable.com is fully accessible. If you are still having issues, please reach out to support.

Posted Aug 08, 2025 - 17:29 PDT

Monitoring

We have addressed the issue in our service and app.iterable.com is accessible again. Engineering is monitoring the situation. Next update will be at or before 5:30PM PDT.

Posted Aug 08, 2025 - 16:57 PDT

Investigating

We are seeing issues accessing app.iterable.com. We have identified an issue in one of our services and Engineering is working on a fix. Iterable API is not impacted. All campaigns and journeys are processing as expected. Next update will be by 5PM PDT.

Posted Aug 08, 2025 - 16:44 PDT