User profiles not loading

Incident Report for Iterable

Resolved

We haven't seen any additional issues related to the Update Profile page issue, so we're moving this to resolved. As always, you can reach us at support@iterable.com if you have any concerns or see anything else unusual, and our technical support team will investigate. From all of us here at Iterable, thanks again for your patience.
Posted Sep 25, 2018 - 11:10 PDT

Monitoring

This issue now appears to be fixed, but we're monitoring to make sure there are not any other impacts. The cause appears to have been a recent code deployment that affected the user update page. If everything continues to appear to be okay, we'll move this to the "resolved" state later this morning. Thank you for your patience.
Posted Sep 25, 2018 - 08:26 PDT

Investigating

The user profile update page is not currently loading. This appears to be impacting all customers. Our engineering team has begun investigating the issue. Next update by 8:30am Pacific Time.
Posted Sep 25, 2018 - 08:05 PDT
This incident affected: Global Web Application.