All systems have returned to Normal Operations. If you have any questions, please don't hesitate to contact the Iterable Support Team.
Posted Jan 05, 2024 - 19:55 PST
Monitoring
The affected components recovered, and we will continue to monitor and verify that the recovery has been sustained. The next update is at 8 PM PST.
Posted Jan 05, 2024 - 18:02 PST
Update
The Engineering team is actively working on this incident and is seeing improvements. The next update is at 6 PM PT.
Posted Jan 05, 2024 - 16:55 PST
Update
The engineering team is investigating possible contributors to the components not working as expected. The next update will be at 4 PM PST.
Posted Jan 05, 2024 - 15:05 PST
Update
We are continuing to investigate this issue.
Posted Jan 05, 2024 - 14:19 PST
Investigating
API Ingestions, Campaign Sends, and Proof Sends are experiencing degraded performance. The engineering team is investigating. The next update will be at 2:30 PM PST.
Posted Jan 05, 2024 - 14:04 PST
This incident affected: API Ingestion, Campaign Sends, and Proof Sends.