Links returning errors

Incident Report for Iterable

Resolved

We have had no further issues with links, so will move this to "resolved." Many thanks for your patience. If you need further assistance, please email support@iterable.com. Happy New Year from all of us at Iterable.

Posted Jan 03, 2020 - 14:18 PST

Monitoring

Our engineers identified an underlying hardware issue that caused the links infrastructure to behave erratically. That issue is now resolved and we are no longer seeing any issues with links. We will continue to monitor the situation. If you have any questions or concerns, please send us an email at support@iterable.com

Posted Jan 03, 2020 - 10:30 PST

Investigating

We're seeing a high error rate with links. Our engineering team has begun work to identify the cause. Next update by 10:45am Pacific Time.

Posted Jan 03, 2020 - 09:48 PST

This incident affected: Global Links.