Users unable to login and web

Incident Report for Iterable

Resolved

The platform has been stable, and users should no longer see any delays on page load or issues logging in. This incident is closed. If you are experiencing any issues, please reach out to Iterable support.

Posted Aug 15, 2024 - 13:47 PDT

Monitoring

We believe the issue has been mitigated and that users should see access returning to normal. We are continuing to monitor. If you are still seeing issues, please contact Iterable support.

Posted Aug 15, 2024 - 09:37 PDT

Update

We are currently investigating multiple reports of users unable to login and slow response in Web UI. Next update before 9:30AM

Posted Aug 15, 2024 - 09:03 PDT

Investigating

We are currently investigating multiple reports of users unable to login and slow response in Web UI. Next update before 9:30AM

Posted Aug 15, 2024 - 09:00 PDT

This incident affected: Global Web Application.