app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.

Incident Report for Iterable

Resolved

Service has fully recovered and all traffic has been restored to app.iterable.com in the US region. The incident lasted from 9:50 am to 10:15 am Pacific Time, impacting both web and API access with elevated 502, 503, and 504 errors. EU region was unaffected.

Posted Feb 24, 2026 - 10:30 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2026 - 10:21 PST

Investigating

We are currently investigating an issue where users could not access app.iterable.com and received 502 Bad Gateway errors. EU users were not affected.

Posted Feb 24, 2026 - 10:18 PST

This incident affected: Global Web Application.