Partial Degraded Performance and Email Send Outage

Incident Report for Iterable

Resolved

This incident has been resolved.
Posted Jan 23, 2018 - 13:02 PST

Monitoring

A fix has been implemented and we are monitoring the system. Affected customers will experience list upload, user update, and email send delays as the system recovers.
Posted Jan 23, 2018 - 12:21 PST

Identified

We are aware of an issue that is affecting list uploads, user updates, and email sends for some customers. We have identified the cause and are now working to resolve it.
Posted Jan 23, 2018 - 11:59 PST

Investigating

We are aware of an issue that is affecting list uploads, user updates, and email sends for some customers. We are working to identify the root cause of the issue.
Posted Jan 23, 2018 - 10:43 PST
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