All ingestion services are continuing to show no lag, so we're going to close out this incident. Thank you for your patience as we worked through this issue today. If you have any questions or concerns you can reach out to us at support@iterable.com
Posted Jun 11, 2019 - 18:04 PDT
Monitoring
Data ingestion lag has caught up, but we will continue to monitor to ensure no disruption. Next update 6pm Pacific Time.
Posted Jun 11, 2019 - 17:17 PDT
Investigating
Some data ingestion services experienced a temporary issue at around 3:50PM Pacific Time in which some old data was re-ingested. This may have caused some workflows to re-fire erroneously. Our engineering team is working on returning ingestion to a correct state, but has temporarily stopped those services while they do so. This means new data ingestion will be delayed for a period of time. We will update again at 5pm Pacific Time with our progress towards fixing the issue.
Posted Jun 11, 2019 - 16:31 PDT
This incident affected: Global API Success, Global System Webhooks, and Global Analytics Processing.