Delayed sends from 7am to 9am ET (retro-active)

Incident Report for Iterable

Resolved

We experienced a period of delayed sends (including proofs) as well as errors in user updates from 7am to 9am ET. The issue has been resolved. Some delayed messages may still be processing and will be sent shortly. If customers received 500 responses to API requests, they should re-try those calls.

Posted Feb 16, 2026 - 04:00 PST