Degraded Platform Performance

Incident Report for Iterable

Resolved

The platform issues experienced have now been fully resolved.

Posted Nov 01, 2019 - 13:42 PDT

Update

Our engineering team has taken steps to remediate the issue, and campaigns are now scheduling successfully. We are remediating failed campaigns now. Next update by 1:30 PM PDT

Posted Nov 01, 2019 - 12:40 PDT

Identified

We are continuing to experience issues with our platform which is causing campaign, workflow, and api operation failures. The underlying issue has been identified and we are continuing to remediate. Next update by 12:30 PM PDT

Posted Nov 01, 2019 - 11:48 PDT

Investigating

We are currently experiencing issues with our platform which is causing campaign, workflow, and api operation failures. We are working on a remedy and will update by 11:45 am PDT

Posted Nov 01, 2019 - 11:09 PDT

This incident affected: Global API Success.