Errors and slowness across the app for some customers

Incident Report for Iterable

Resolved

We have fully recovered and customers should be seeing standard interactions and speed in the UI. If customers are seeing errors on templates or campaigns created during the impact window (6:15am PT to 7:30am PT), please recreate them as there may be some required information missing due to this issue.

Posted Mar 25, 2024 - 08:10 PDT

Monitoring

We were seeing slowness across the app for some customers from 6:15am PT to 7:30am PT. These were just errors in the UI and there is no impact to sends or other core functionality. We have recovered and are actively monitoring.

Posted Mar 25, 2024 - 07:33 PDT

This incident affected: Global Web Application.