Elevated API Error Rates in US Region

Incident Report for Iterable

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 13:37 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 14, 2026 - 13:27 PDT

Update

Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.
Posted Apr 14, 2026 - 12:17 PDT

Monitoring

We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.
Posted Apr 14, 2026 - 11:46 PDT

Investigating

We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.
Posted Apr 14, 2026 - 11:02 PDT
This incident affected: Global API Success and Global API Ingestion.
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