Our engineers have resolved the issue and we're no longer experiencing workflow latency. If you have any questions please reach out to support@iterable.com. Thank you for your patience.
Posted Sep 03, 2020 - 21:07 PDT
Update
Workflow latency is steadily draining after changes made by the engineering team. We anticipate resolving this issue within the next couple of hours. The next update will be at 9 PM PDT.
Posted Sep 03, 2020 - 18:03 PDT
Update
We are still working to identify the root cause of this issue. Concurrently, the engineering team is continuing to work on reducing the amount of latency on workflows. The next update will be at 6 PM PDT.
Posted Sep 03, 2020 - 16:03 PDT
Update
We have identified the parts of our workflow infrastructure that are experiencing the most latency and dedicating resources there. Our engineering team is continuing to work on reducing latency on workflows. The next update will be at 4 PM PDT.
Posted Sep 03, 2020 - 14:05 PDT
Investigating
We are currently experiencing workflow latency across several projects. The engineering team is investigating the cause. Next update at 2pm PDT.