Difficulty accessing the Iterable platform for APAC customers

Incident Report for Iterable

Resolved

Impacted APAC customers have confirmed that they can now access the Iterable application without any issues.

Posted Sep 10, 2024 - 00:42 PDT

Monitoring

We're receiving reports from APAC customers of difficulty accessing the Iterable application. The issue appears to be caused by network connectivity between internet providers in APAC. Impacted customers can use a VPN to connect to the Iterable application. The Iterable Engineering team has confirmed there are no issues impacting the operations of the Iterable platform.

Posted Sep 09, 2024 - 20:41 PDT

This incident affected: Global Web Application.