Error rate on API calls

Incident Report for Iterable

Resolved

From approximately 11:30 AM - 12:25 PM PT our platform experienced API degradation mainly impacting workflow triggers and email target calls returning a 5xx error. A fix has since been deployed and we are monitoring to make sure there are no further errors. If you have any questions regarding API errors you were experiencing during this time please contact support@iterable.com

Posted Mar 10, 2022 - 13:35 PST

Investigating

Multiple clients are reporting errors when trying to make API calls to different endpoints. Our engineering team is currently investigating the cause of these errors. Next update at 1:30 pm PT

Posted Mar 10, 2022 - 12:25 PST

This incident affected: Global API.