Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2024 - 22:00 PST
We will be undergoing scheduled maintenance during this time.
Posted Feb 14, 2024 - 13:40 PST
Following a customer wide email that was sent out on Monday, January 29th, we are writing to give you advance notice of a scheduled maintenance window, which is expected to last up to 90 minutes. Please find the maintenance schedule below, including the date and start time in different time zones:
Pacific Standard Time (PST): Monday, February 26th, beginning at 10:00 PM Eastern Standard Time (EST): Tuesday, February 27th, beginning at 1:00 AM Greenwich Mean Time (GMT): Tuesday, February 27th, beginning at 6:00 AM
During this maintenance window, you may experience: Brief periods of 500 internal server errors in both the Iterable Application and the API. Short periods in which message sends, journeys and webhooks are paused or delayed. Should this occur, they will resume and function as expected once the maintenance is complete. We recommend that users do not initiate any new journeys or make changes to existing journeys during this window. Links will be unaffected and will operate normally
This scheduled maintenance is necessary to ensure the optimal performance and security of our systems with the latest AWS Postgres database upgrade, which is of utmost importance to continue to provide you with secure and reliable service. This maintenance window was selected in order to provide minimal impact to customer operations.
If you have any questions about this scheduled maintenance, please reach out to your Customer Success Manager.