Database maintenance
Scheduled Maintenance Report for Iterable
Completed
The scheduled maintenance has been completed.
Posted Nov 05, 2021 - 02:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2021 - 23:00 PDT
Update
The following is an update to the previously-announced scheduled maintenance on the Iterable platform on Thursday November 4th. The maintenance window time period has been adjusted slightly, and will now start two hours later than originally planned, running from 11pm-2am Pacific Time.

As part of ongoing work to scale our infrastructure to continually meet the needs of our customers, our engineering team will be carrying out some routine database maintenance.

Possible impact:
- This work may cause brief periods of downtime in both the web app and the API
- There may be short periods during which message sends, workflows and webhooks are paused or delayed
- Links will be unaffected and will operate as normal

We recommend that users do not initiate any new workflows or make changes to existing workflows during this window.

Further notifications will be sent out prior to the start of the maintenance, and upon completion.
Posted Nov 02, 2021 - 20:29 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 02, 2021 - 20:14 PDT
Scheduled
The following is an update to the previously-announced scheduled maintenance on the Iterable platform. The maintenance window time period has been adjusted slightly, and will now start two hours later than originally planned.

As part of ongoing work to scale our infrastructure to continually meet the needs of our customers, on Thursday November 4th from 11pm-2am PDT our engineering team will be carrying out some routine database maintenance.

Possible impact:
- This work may cause brief periods of downtime in both the web app and the API
- There may be short periods during which message sends, workflows and webhooks are paused or delayed
- Links will be unaffected and will operate as normal

We recommend that users do not initiate any new workflows or make changes to existing workflows during this window.

Further notifications will be sent out prior to the start of the maintenance, and upon completion.
Posted Nov 02, 2021 - 20:00 PDT
This scheduled maintenance affected: Cluster 6 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 14 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 18 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 16 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Global Web Application, Global API, Global System Webhooks, Global Partner Webhooks, Cluster 9 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 5 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 10 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 19 (Emails Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 12 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 11 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 15 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 17 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 13 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 8 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), Cluster 21 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions), and Cluster 20 (Email Sends, Workflow Processing, Push Sends, SMS Sends, User Updates, List Uploads, User Deletions).