This incident is now fully-resolved - if you have any lingering issues, please open a support ticket at support@iterable.com
Once again, thank you for your patience.
Posted Jul 30, 2018 - 08:55 PDT
Monitoring
This issue now appears to be resolved. We have identified a recent code release as the cause. Our team quickly rolled back to the previous release, and we will analyze this release today to identify root causes and possible process improvements. Thank you for your patience - if you have any further issues or concerns please connect with us via the Iterable Community page or at support@iterable.com
Posted Jul 30, 2018 - 07:50 PDT
Investigating
We're seeing a variety of issues with the Iterable web application and our engineering team has started to investigate. Reports include failures when attempting to upload lists, export metrics and edit templates. This is the very earliest stage of our investigation, so we don't have any additional info just yet, but will update again on or before 8am Pacific Time.
Posted Jul 30, 2018 - 07:31 PDT
This incident affected: Global Web Application and Global Analytics Processing.